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HIRAYA
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✦ Hiraya San Pablo Events Place ✦

Client Experience
Agreement

Private. Exclusive. One Event at a Time.

This agreement is designed to ensure a smooth, organized, and genuinely enjoyable experience for your event at Hiraya. We believe clarity builds trust — and trust makes celebrations better.

This is not just a legal document. It is our commitment to you — and your commitment to us — so that your event runs beautifully from start to finish. When both sides are clear, everyone wins.

01 · Booking 02 · Venue Use 03 · Capacity 04 · Food & Catering 05 · Suppliers 06 · Parking 07 · House Rules 08 · Damage 09 · Add-Ons 10 · Time Extensions 11 · Cancellation 12 · Force Majeure 13 · Privacy 14 · Additional Policies
01
Securing Your Celebration
Booking & Reservation
Reservation Fee
₱5,000
Non-refundable · Non-transferable · Officially holds your date
Security Deposit
₱3,000
Refundable after event · Subject to venue inspection
Full Balance
Due
3 days before the event · Cash or bank transfer only
  • Dates are reserved on a first-confirmed, first-served basis — no date is held without payment
  • Accepted payment: Cash or Bank Transfer only — no checks accepted
  • Add-on balances may be settled right after the event
02
Your Time, Your Space
Venue Use
  • Exclusive use for 8 hours — covers your full event period including setup (ingress) and cleanup (egress)
  • No sharing with other events — the entire venue is yours
  • Full access: indoor hall, al fresco area, and conference room
⚠️ Time Policy

Venue time starts at the agreed booking time regardless of when your event actually begins. Late arrivals do not extend event time. Your 8 hours already covers setup and cleanup — plan accordingly.

Need time before your 8-hour block for complex setup, décor, or catering prep? Add Extended Setup Hours in advance — ₱2,500/hr. Need to stay beyond your block? Extended Event Hours are auto-charged at ₱2,500/hr.
03
Intimate by Design
Event Capacity
Best For

20 – 60 Guests

This size ensures comfort, energy, and a premium feel — not crowded, not empty. Just right.

04
Flexible & Transparent
Food & Catering
✅ FREE — No Corkage on These
  • All alcoholic & non-alcoholic beverages
  • Cakes (any size)
  • Ice cream carts
Outside Catering — Kitchen & Service Fee
Mon – Thu
₱3,000
Fri – Sun
₱6,000
Fee Covers
Kitchen use · Water · Electricity · Dinnerware · Staff coordination
Prefer stress-free catering? Choose from our packages starting at ₱900/pax. Full menu available upon inquiry.
05
Your Team, Your Vendors
Suppliers & Setup
We recommend assigning a personal coordinator or point person to manage suppliers on your event day.
06
No Stress, No Hassle
Parking

Your guests will be accommodated. We take care of the logistics so you can focus on celebrating.

07
Keeping the Experience Premium
House Rules
⚠️ Right to Intervene

Hiraya San Pablo Events Place reserves the right to stop or end an event that repeatedly violates house rules or endangers the venue and surrounding environment.

08
Shared Responsibility
Damage & Loss
⚠️ Client Responsibility

The client is fully responsible for any damage, loss, or misuse of venue property caused by the client, their guests, or their suppliers. Costs are deducted from the security deposit or billed separately.

Cleanup Fees
ItemFee
Confetti / Party Poppers₱500
Excessive mess / damage to premises₱1,500 minimum
09
Elevate Your Event
Add-Ons & Upgrades
Available Add-Ons
ServiceRate
Upgraded Sound & Lights₱8,500
Photo Booth Package₱4,000
Audio Guestbook₱1,500
Receipt Photo Booth₱1,000
Audio + Receipt Bundle₱2,200
Projector & Wide Screen₱1,000
Lechon Chopper₱800
Venue for Practices₱500
Grazing TableInquire
Electrical Fees (Outside Equipment)
FeeApplies To
₱200 eachChocolate Fountain · Popcorn Machine
₱500 eachCoffee/Barista Station · Food Carts · Mobile Bar · Karaoke · Acoustic Band · Balloon Making · Grazing Table · Gaming Stations · Outside Decorator · Any unlisted item
₱1,000 eachLechon (whole) · Photo Booth · Live Band · Fireworks / Sparklers
₱3,000LED Wall
10
Need More Time?
Time Extensions
Extended Setup Hours
₱2,500 per hour — extra time before your 8-hour block begins, for clients who need additional prep time for décor, catering setup, sound checks, or complex arrangements. Must be pre-arranged in advance.
Extended Event Hours
₱2,500 per hour — applies automatically when your event runs beyond the 8-hour block. Billed and settled right after the event. No negotiation.
Payment
Settled right after the event · Cash or bank transfer
Your 8 hours already includes setup and cleanup. If you have extensive décor, a live band, or a large catering team, we strongly recommend adding Extended Setup Hours in advance. Let us know at booking — not the day of the event.
11
Changes & Cancellations
Cancellation & Rescheduling
⚠️ Cancellation Policy

The ₱5,000 reservation fee is fully non-refundable and non-transferable under all circumstances. From the moment your reservation fee is paid, your date is exclusively held and closed to all other inquiries. This fee is the cost of that exclusivity.

Rescheduling
  • Rescheduling allowed, subject to date availability
  • Must be requested at least 7 days before the original event date
  • May be subject to additional fees depending on new date
12
Beyond Our Control
Force Majeure

In cases of extreme weather, natural disasters, government-mandated restrictions, or other unforeseen events beyond anyone's control, Hiraya San Pablo Events Place will work with the client to arrange rescheduling to the nearest available date.

⚠️ Refund Note

Refunds are not guaranteed in force majeure situations. However, we commit to making every reasonable effort to accommodate affected clients.

13
Your Information is Safe
Photo & Privacy Policy
14
Protecting Both Parties
Additional Policies & Protections
⚠️ Late Payment — Date Release Policy

Failure to complete full payment within the required timeline (3 days before the event) may result in the automatic release of the reserved date without refund of the reservation fee. Hiraya San Pablo reserves the right to re-open the date for other clients if payment is not received on time. No exceptions.

⚠️ Strict Time Policy — No Exceptions

All events must end within the reserved 8-hour block. Your 8 hours already covers setup and cleanup. If you need time before your block for a complex setup, arrange Extended Setup Hours in advance at ₱2,500/hr. If your event runs beyond the block, Extended Event Hours are automatically charged at ₱2,500 per hour — no negotiation, no exceptions. The client is responsible for ensuring all guests, suppliers, and activities conclude within or within pre-arranged extended time.

Cleanup Responsibility

Basic venue cleanup is included. However, excessive mess, spills, leftover food, or event debris beyond normal use may incur additional cleaning charges, which will be deducted from the security deposit or billed separately. The client is expected to ensure suppliers remove their own materials before leaving.

Noise Control & Local Curfew Compliance

Music, sound systems, and noise levels must comply with local barangay and city regulations. Hiraya reserves the right to limit sound levels or stop activities if noise complaints are received from neighbors or local authorities. Clients will not be entitled to a refund if an event is shortened due to failure to comply with noise regulations.

Alcohol Policy

Alcoholic beverages are permitted with no corkage fee. However, the client is fully responsible for ensuring responsible consumption among their guests. Hiraya reserves the right to intervene, limit service, or remove individuals in cases of unsafe, disruptive, or threatening behavior resulting from alcohol consumption.

Child Safety

Children must be supervised by a parent or guardian at all times within the venue and its surrounding areas. Hiraya San Pablo Events Place is not liable for accidents, injuries, or incidents resulting from unsupervised minors during the event.

Lost or Unattended Personal Belongings

Hiraya San Pablo Events Place is not responsible for lost, stolen, or damaged personal belongings of guests, clients, or suppliers. Clients are advised to designate a responsible person to manage valuable items and personal property during the event.

Technical Equipment Disclaimer

All equipment — including sound system, lights, and other in-house facilities — is regularly maintained. However, Hiraya is not liable for unforeseen technical issues or equipment failures beyond our reasonable control. We will make every effort to resolve issues promptly, but no refunds will be issued for technical interruptions outside of our control.

Post-Event Inspection

A final venue inspection will be conducted after every event before the security deposit is released. The client or their representative is encouraged to be present during the inspection. Any damage, missing items, or excessive mess identified during inspection will be documented and may result in deductions from the security deposit or additional billing.

Official Communication Channels

All official agreements, bookings, confirmations, and changes must be documented through our official communication channels — Facebook Messenger (@hirayasanpabloeventsplace) or email ([email protected]). Verbal agreements or communications through unofficial channels will not be recognized as binding. When in doubt, always confirm in writing.

✦ Ready to Celebrate? ✦

By Confirming Your Booking,
You Acknowledge:

You have read and understood all terms in this agreement
You agree to all policies outlined above
You accept full responsibility as the event host
You understand that dates are held only upon payment

We're excited to be part of your celebration. Let's make it unforgettable.

I Agree & Reserve My Date →

Questions? Message us: @hirayasanpabloeventsplace · hirayasanpablo.com